General Motors
BP
Ford Motor Company
AstraZeneca
DaimlerChrysler
CNN
General Electric
US Senate
Credit Suisse First Boston
Volkswagen
Siemens
Philip Morris
Lloyds
AstraZeneca
Bloomberg
Verizon
AT&T
BBC
FIAT
Nestle
Nestle
HP
General Dynamics
Hewlett Packard
ABN Amro
UBS Warburg
Merrill Lynch
AstraZeneca
US State Department
ABN Amro
New York Stock Exchange
The Economist
France Telecom
Boeing
US Department of Defense
Lafarge
Safeway
General Motors
People's Republic of China's
Ministry of Agriculture
Swiss Army
Nordea
Tesco
Vodafone Omnitel
Ericsson
Pfizer
Philips
The Coca Cola Company
3
Sybase
US State Department
Sprint
New York Life Insurance
Canon USA
Novell
BP
AstraZeneca
Ericsson
EDS
Philip Morris International
Royal & SunAlliance
Novartis
Credit Lyonnais
3
Sun Microsystems
British American Tobacco
Hewlett Packard
Philips
Britvic Softdrinks
Norsk Hydro
AstraZeneca
Skanska
BAE Systems
Kodak
BP
MOL
The Royal Mail Group
Henkel
Bank of Montreal
3
Danske Bank
Philips
BMW
Kronos Corporation
Fujitsu Technology Services
Zurich Financial Services
Halliburton
Lloyds
BBC
Blue Cross/Blue Shield of Massachusetts
AT&T
T-Mobile
Channel 4 Corporation
VHA
Sun Microsystems
Burges Salmon
Motorola
British Telecom
Ferrari
Sun Microsystems
Deloitte & Touche
PA Consulting
New York Life Insurance
Macmillan Publishing
US Army
UK Department of Trade & Industry
EMC Corporation
US Department of Commerce
Nestle
Encana Corporation
IEEE
Hewitt Associates LLC
HEALTHvision
3
Paramount
Lexmark
US Department of Defense
JD Edwards
Ingersoll-Rand
UK Department of Trade & Industry
PricewaterhouseCoopers
Vodafone Omnitel
Nomura
UK Department of Trade & Industry
Ingersoll-Rand
US State Department
HM Revenue & Customs
Reed Elsevier
Dow Chemical Company
Siemens
Siemens Power Generation
Texas Instruments
Forrester Research
McData
Wall Street Journal
Lloyds
NASA
SCA
Pfizer
Sun Microsystems
Reuters
ITN
IBM NICA
Forbes.com
Henkel
Nissan North America, Inc.
Toyota Motor
The McGraw-Hill Companies
General Electric
Fox Sports
Society of Petroleum Engineers
Ericsson
US Department of Energy
The McGraw-Hill Companies
European Commission
Telecom Italia
Harrah's
Royal & SunAlliance
US Department of Commerce
Hewlett Packard
AXA
Sybase
Napster
Oracle
Compuware
3
Olympus
General Motors
ARM
Taylor & Francis
Federal Express
Nissan Motor
Milward Brown Precis
Philips
Philips
Nestle
Federal Government of Canada
UK Home Office
HM Revenue & Customs
3
Harvard Business School
Britvic Softdrinks
MOL
Macmillan Publishing
Allianz Life Insurance Co
Swiss Army
AstraZeneca
US State Department
Parliament of Singapore
VMS
Singapore Police Force
Nestle
Sony Music
GSA Advantage!
Kaiser Permanente
Stanford Business School
AstraZeneca
Johns Hopkins
Wachovia
BBC
General Motors
Standard Life Insurance
Raytheon
Siemens
Commerzbank
Allstate Insurance
BP
T-Mobile
US Department of Defense
Credit Lyonnais
Lloyds
State of Washington
Napa Valley County
Texas Department of Transportation
AstraZeneca
American HomePatient
TIBCO
Sharper Image
Xerox
America Online
General Motors
3
Lockheed Northrop Grumman
Danske Bank
AT&T
Dow Chemical Company
Draeger Medical
Sutter Health
Kenyan AIDS Clinic
University of Washington
State of Minnesota
World Wildlife Fund
Autonomy Group Customers
 
ニュース
イベント
RSS Feeds

プレスリリース
関連イベント
導入事例
関連資料

FIAT GROUP AUTOMOBILES SELECTS IDOL TO POWER ITS WORLDWIDE TECHNICAL ASSISTANCE PORTAL

Over 10,000 Automotive Dealers and Workshops to Benefit from Conceptual Search and Automatic Hyperlinking to Relevant Technical Content

Cambridge, UK and San Francisco, Calif. - October 7, 2008 - Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise today announced that automotive giant Fiat Group Automobiles has chosen Autonomy to power its portal eTech which provides technical assistance to Fiat Group Automobiles' dealers and workshops worldwide. The solution implemented in Fiat Group Automobiles covers Fiat, Lancia, Alfa Romeo and Fiat Professional brands and supports customers in more than 80 countries. eTech is the technical documentation research point of reference for Fiat Group Automobiles' impressive network of auto traders who submit in excess of 25,000 technical queries a month in 11 different languages.

"Ensuring every Fiat Group Automobiles service point has on-line access to "first aid tools", such as technical assistance documentation manuals, and service news, despite language or location, is vital to ensure the high level of service our customers demand," commented Mario Ghirardotto, Fiat Group Automobiles ICT Quality and Technical Service Process Leader. "Powered by IDOL, eTech enables our dealers to quickly find repair information inside Fiat's technical service knowledge base. The feedback we are getting from the field has been very positive," continued Mr. Ghirardotto.

IDOL's unique Conceptual Search capability enables service points to locate and access relevant content instantly even if the keywords used in the original query do not feature in the results. In addition, IDOL's Automatic Hyperlinking feature provides unobtrusive alerts to conceptually similar content ensuring that all information available to help solve complex cases can be found and dealers can exceed the requirements of even the most discerning customer. Future plans for the Autonomy solution include the addition of audio and video capabilities.

"The shortcomings of legacy approaches are increasingly exposed in the face of information overload," commented Corrado Broli, Regional Manager, Autonomy Italy. "Such approaches not only depend heavily on keywords but also tend to promote the most popular results to the top of the list, potentially omitting highly relevant, specialist documents that don't feature specific vocabulary," continued Broli. "We are delighted that Fiat Group Automobiles has chosen to embrace Autonomy's Meaning-Based Computing approach and look forward to working together in the future," concluded Broli.

For more information on Autonomy's pan-enterprise platform, please visit http://www.autonomy.com/enterprise-search.

About Autonomy

Autonomy Corporation plc (LSE: AU. or AU.L) is a global leader in infrastructure software for the enterprise and is spearheading the meaning-based computing movement. Autonomy's technology allows computers to harness the full richness of human information, forming a conceptual and contextual understanding of any piece of electronic data including unstructured information, be it text, email, voice or video. Autonomy's software powers the full spectrum of mission-critical enterprise applications including information access technology, pan-enterprise search, information governance, end-to-end eDiscovery and archiving, records management, business process management, customer interaction solutions, and video and audio analysis, and is recognized by industry analysts as the clear leader in enterprise search.

Autonomy's customer base comprises of more than 17,000 global companies and organizations including: 3, ABN AMRO, AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler Chrysler, Deutsche Bank, Ericsson, Ford, GlaxoSmithKline, Lloyd TSB, NASA, Nestle, the New York Stock Exchange, Reuters, Shell, T-Mobile, the U.S. Department of Energy, the U.S. Department of Homeland Security and the U.S. Securities and Exchange Commission. More than 350 companies OEM Autonomy technology, including BEA, Citrix, EDS, H-P, Novell, Oracle, Sybase and TIBCO, and the company has over 400 VARs and Systems Integrators. The company has offices worldwide.

Autonomy and the Autonomy logo are registered trademarks or trademarks of Autonomy Corporation plc. All other trademarks are the property of their respective owners.

Autonomy Editorial Contacts:
Assia Svinarova
Autonomy (UK)
+44 (0) 1223 448000
assias@autonomy.com
David Vindel
The Red Consultancy
+ 44 207 025 6529
david.vindel@redconsultancy.com
Tania Kempf
Cohn & Wolfe (US)
+ 1 650 281 7556
tania_kempf@sfo.cohnwolfe.com
Edward Bridges
Financial Dynamics (UK)
+44 207 831 3113
edward.bridges@fd.com

関連するイベントはありません。 こちら あるいは こちら をご覧ください。

関連する導入事例資料はありません。その他のケーススタディ資料は http://publications.autonomy.com/ をご覧ください。

その他のご案内

テクノロジー
機能
製品
ソリューション
サービス
導入実績
パートナーとOEM
ニュース & イベント
企業情報